Privacy Policy

Thank you for using Your trust is essential to us, and we are committed to protecting the privacy and security of your personal data. The information that is shared with us helps us to provide a better service and guarantee a great experience.

Owner and Data Controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
Address: Limassol Marina, Cyprus
Phone: +357 99 091109

1. Introduction

This Privacy Policy describes how we process, use, collect, and disclose your personal information, in conjunction with your access to and use of the Website and its Payment Services. We are committed to protecting all the personal information we collect and help ensure that personal data hand securely and adequately. This privacy policy describes our privacy practices for all services that link to it. Please read the Globalyachting Privacy Policy before using this Website.

Also, we would like to inform you that the personal data of our clients is processed by the principles of transparency, purpose limitation, data minimization, accuracy, integrity and confidentiality, and in compliance with other obligations and guarantees established by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons about the processing of personal data and on the free movement of such data.

2. What kind of personal information do we collect?

2.1. Types of Data
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; email address; first name; last name; phone number; address; country; state; ZIP/Postal code; username; password; fax number; location information; payment information: credit/debit card details or other payment information; other types of Data.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to submit this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us directly.

2.2. Information that is collected automatically
If you register via social networks, we can import certain information and automatically add it to your profile. We also collect personal data when you use third-party social networking features, such as the "Like" feature.

Regarding each visit you make to our Website in accordance with applicable law and, if necessary, with your consent, we may collect information about the devices you use and the networks you connect to when using our services. Such information may include the following: your IP address, login information, information about the type and version of the browser, types of browser plug-ins, operating system and platform, history of visits to our Website, browsing and search history, information on download errors, the duration of visits to certain pages, interaction with pages and any phone numbers from which calls were made to our support center. We collect these data using various technologies, including cookies (for more information, see our Cookies Policy).

In addition, we collect general information about your actions on our Website (for example, the number of proposed trips, the percentage of your responses to messages, etc.).

3. How do we use the information collected about you?

The Globalia Yachting takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

3.1 Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the indicated purposes. Besides, in some cases, Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data processors by the Globalia Yachting.

3.2 The information we collect, we use for the following purposes:

  • to fulfill our obligations from any contracts entered into between you (the User) and us, as well as providing you with the information and services that you have requested from us;
  • to send you information related to the services via email, SMS, and other channels of communication, like email (for example, confirming your booking) or both;
  • to collect and accept the payments from you or, if applicable, transfer to you of payments;
  • to provide you the opportunity to personalize your profile on our Website;
  • to enable you with opportunities to communicate and interact with other users regarding your services or trips;
  • to provide you with access to our support services and the ability to communicate with our support service team;
  • to ensure compliance with applicable law, our Terms & Conditions, Privacy Policy. In case of certain irregularities that we consider to be unacceptable, your account may be suspended;
  • to send you, by following an applicable law, the advertising materials and information that is necessary to simplify the Service or the booking process, as well as to make your suggestions and recommendations regarding events and services related to our Service that may interest you. Besides, we use your data to show our advertising on social networks. More information about how these functions work, and about the data collected about you, you can find on the corresponding pages of social networks;
  • to notify you of changes to our Service.

3.3 The information we automatically collect we use for the following purposes:

  • administration of our Website and internal work, including problem-solving, data analysis, testing, research, analytics, surveys;
  • improvement of our Website to provide the most effective presentation of content;
  • providing you with access to the interactive features of our Service if necessary; vensuring the safety and reliability of our Website;
  • for evaluation and determination of the effectiveness of advertising, and placement of appropriate advertising;
  • ensuring compliance with applicable law, of our Terms & Conditions, Privacy Policy.

4. Why do we collect the information

The Data concerning the User is collected to allow the Globalia Yachting to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following:

Access to third party services accounts

These types of services allow this Website to access Data from your account on a third party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.


This also allows User Data to be used for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on User interests.

Some of the services listed below may use Cookies to identify Users, or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User's interests and behavior, including those detected outside this Website.

This Website uses the User Data to propose services and products provided by third parties or unrelated to the product or services provided by this Website.


We may also use Google Analytics, as a service that collects statistical data about our users' browsing actions and patterns (including where available their IP address, operating system and browser type) to Google Servers, then provide us with reports containing such statistical information that does not identify any individual but help us understand website performance and how we can improve it.

Contacting the User

Mailing List or Newsletter
By registering on the mailing list or for the newsletter, the User's email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a booking.

Contact data
When you contact our company, we record your Name / Surname /Email address / Phone Number and any Comments (i.e. the specifics of your communication) so we may contact you in return with a response appropriate to the purpose of your contact. Should you be contacting us through a contact form embedded in our websites, then we also receive your IP address.

Service Inquiry Data

When you place an inquiry for chartering a yacht (or other Service) either via phone, email or through our Website then in addition to your Contact Data listed above we may also collect information on your sailing holiday preferences such as Yacht Charter Type / Yacht Type / Sailing Area / Pickup Date / Drop Off Date / Holiday Requirements (including the number of guests aboard charter party composition, etc.) so we may process your inquiry and provide you with a quotation best matched to your requirements.

Booking / Charter Agreement Data / Payment details

During the booking process on our Website, we may collect and confirm with you the full set of personal data required for legal and operational purposes, as summarized below:

  • Name & Surname
  • Gender
  • Date of Birth or Age Group
  • Nationality
  • Scanned Copy of Passport or ID
  • Residence (Postal) Address
  • Email address
  • Cell Phone Number
  • Skippers details
  • All Other Passengers details
  • Bank Account Details
  • Payment Card Details
  • Flight Details
  • Local Accommodation details - if any

Transfer of documents of the charterer

After booking, the charterer usually can be asked to send a crew list and a copy of his passport and – in case of bareboat charter – also skipper license and VHF license. This is a normal requirement from the Owner so that he can prepare the check-in of the yacht. In some countries the registration shoulв be made with the responsible authorities (e.g. harbor police) by the charterer is required. In this case the Users forwards mentioned documents for this purpose to the Globalia Yachting.

As far as the renter does not provide such documents, there may be considerable delay of the process of check and it may happen, that the contractually agreed check-in time may not be kept, e.g. because the charterer first needs to register the charter with the responsible authorities.

Content commenting

Content commenting services allow Users to make and publish their comments on the contents of this Website.

If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting Service.

Facebook Comments is a contented commenting service provided by Facebook, enabling the User to leave comments and share them on the Facebook platform.

Displaying content from external platforms

This type of Service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

This Service might still collect web traffic data for the pages where the Service is installed, even when Users do not use it.

YouTube is a video content visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

5. Interaction with external social networks and platforms

This type of Service allows interaction with social networks or other external platforms directly from the pages of this Website.

The interaction and information obtained through this Website are always subject to the User's privacy settings for each social network.

This type of Service might still collect traffic data for the pages where the Service is installed, even when Users do not use it.

The Facebook or Instagram Like or Share button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

6. Managing contacts and sending messages

This type of Service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

7. Registration and authentication

By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services. Third parties may provide registration and authentication services. In this case, this Website will be able to access some Data, stored by these third-party services, for registration or identification purposes.

7.1. Registration on the Website
The User registers by filling out the registration form and providing the Personal Data directly to this Website. Personal Data that may be collected: address; country; email address; fax number; first name; last name; password; phone number; state; username; ZIP/Postal code.

7.2. Facebook
Authentication Facebook Authentication is a registration and authentication service provided by Facebook, Inc., and is connected to the Facebook social network.

8. Remarketing and behavioral targeting

This type of Service allows this Website and its partners to inform, optimize, and make advertising based on past use of this Website by the User.

This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

9. Data Storage

Where do we store your data, how long and why?

Your information is stored on our servers and protected physical storage locations in our head offices as well as servers owned by third parties. We implement a variety of procedures and technologies, including security equipment (controlled access technology and CCTV monitoring) and software (firewall, antivirus, data encryption) to protect your information from unauthorized access, use, or disclosure.

The criteria used to determine the period of storage of personal Data is the respective statutory retention period. After expiration of that period, the corresponding Data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

9.1 Routine erasure and blocking of personal Data
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

10. The rights of Users

Users may exercise certain rights regarding their Data processed by the Website:

  • Right to be informed: the User has the right to be informed of the collected Data, where, why and how it is used and how long it is kept or shared with third-parties.
  • Right of access: Users have the right to request a copy of the information that an organization holds on them.
  • Right of rectification: Users have the right to correct data that is inaccurate or incomplete.
  • Right to be forgotten: in certain circumstances, Users can ask to delete any personal data that's stored on them.
  • Right of portability: Users can request to transfer any data that it holds on them to another company.
  • Right to restrict processing: Users can request to limits the way of the usage of personal data.
  • Right to object: Users have the right to challenge certain types of processing, such as direct marketing.
  • Rights related to automated decision making, including profiling: Users can ask to provide a copy of its automatic processing activities if they believe that the Data is being processed unlawfully.

Users are free to use their rights. If you want us to make any changes or to receive any additional information regarding your rights or change it, please, do not hesitate to contact us directly through the contact form.

11. Cookies and related technologies

When using our platform, mobile app, and interacting with our online advertising and email, we use cookies and similar technologies. We use automated tools to collect certain information, including cookies, including web beacons, tracking pixels, browser analysis tools, server logs, and mobile identifiers. In many cases, the information that we collect using cookies and other technologies are used without the possibility of identification by linking to personal information. For example, we can use the collected data to better understand the traffic patterns on a website and to optimize its use. In some cases, we associate the information collected through the use of cookies and other technologies with your personal information. We can also allow our business partners to use such tracking technologies or engage third parties to track your behavior.

For more information, see our Cookie Policy.

12. Legal basis for the processing Data

GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal Data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are required for the supply of goods or to provide any other service, the processing is based on Article 6(1) lit. b GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. Is our company subject to a legal obligation by which processing of personal Data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6(1) lit. c GDPR.

In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would have to be passed on to a doctor, hospital or another third party. Then the processing would be based on Art. 6(1) lit. d GDPR.

Finally, processing operations could be based on Article 6(1) lit. f GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

13. Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

13.1. System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

14. Changes to this privacy policy

The Globalia Yachting reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner.

This privacy policy has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

15. Contact details

To ask a question or send requests in connection with this Privacy Policy or methods of processing information on Globalia Yachting website, please contact us directly.

I hereby confirm that I understand and fully agree with the above conditions of the Privacy Policy for the processing of my Data.